Customer Reviews
Author: Larry T.
Where did the customer service go? No one is responding to my questions
Author: Nick V.
This camera system was the easiest to set up of all the cameras I have ever set up, very easy to understand directions. Jamie from tech support emailed me shortly after my purchase and offered any help he could, I explained that the system was up and running and had been easy to set up without any difficultly. The picture quality is really good also. I really appreciated the email even if I didn't need it. I would recommend these cameras to my friends.
Author: Alan Z.
After having my clothes washer stolen from my car garage, it was time to do something about it. Initially started with wireless cameras and found they're not very stable. Then, waned to go with POE and found this 5MP Campark CAMERAS SYSTEM. While there are other brands out there to choose from, I decided on these because you're getting 4 5MP Cameras and a 4K 8Channel NVR. For the price you can't beat it. Customer service is great.
Author: Asencio
They have an excellent image, the camera program is easy and simple to use.
Author: Bibiche
Livraison prévue 5 jours, re?ue en 2 jours! Facile à installer. Ne pas oublier de prendre les codes d' identification de chaque caméras avant de les installer afin de les brancher au bon emplacement. Configuration facile si on s' en tient au ''basic'' tel que programmée de la manufacture, un peu plus compliqué à comprendre si on veut ajuster des paramètres ou faire de la programmation personnalisée. Enregistre automatiquement 24h par jour dès l' installation.Vision de nuit infrarouge excellente, on croirait qu' il y a de l' éclairage même si l' extérieur est complètement noir. L' application Danale (proposée) permettant de visualiser sur PC et sauvegarder sur le Cloud ne fonctionne pas avec Windows, donc inutile pour moi. Par contre l' application Eseecloud pour smartphone et PC permettant de voir en temps réel les vidéos fonctionne bien (avec quelques secondes de retard) (avec Wifi)
Author: Milagros v.
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Author: Daniel T.
One of the nicest stand alone systems that I've seen in a very long time and I'm in the surveillance business (installs and service).
Author: Sherry E.
The cameras are good resolution for the cost and the video clear. Night vision is good. I also have a PTZ indoor camera set up. The PTZ movement does lag. But setup of the system is straight forward the email setup isn't. It doesn't say that the password has to be 10 characters or less which it does. I set up a gmail account just for this and couldn't get it to work. The number they give for tech support was not the correct. I finally read on the internet about the password. Also, the email account has to be able to accept the DVR app. Overall an ok system for the price.
Author: keith r.
Really impressed with these cameras. Didn’t expect this kind of clarity, especially when switched to HD mode. The mics are sensitive and can pick up audio from quite a distance away. Night vision is very clear as well. Installation is simple other than crawling to the bowels of the attic. Customer service is excellent. I did have an issue with one camera and they sent a replacement out very promptly. I included a pic of the cameras at night. I did make some brightness and contrast adjustments on the dvr and it’s like a black and white version of daytime.
Author: Scott S.
The system itself is very good, but what I really like is the tech support/customer service. I had some difficulty setting up the system only because the TV that I was using as a monitor was old and it turned out was not compatible (definitely not the company's fault!). They helped me trouble shoot that. Then, about 18 months in (after the warranty) I had an issue where the system disconnected and I couldn't get the camera's to sync up again. They stepped me through that and it worked!Finally, the NVR failed to power up at about the 2 year point. I emailed the company and they gave me a few things to try. They told me that if that didn't work, to contact them back and even though it was out of warranty, they could send me a part to fix it free. I'm going to do that now, and I'll update the review if they don't follow through but I fully expect them to!That kind of service is rare indeed!